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FAQ : General Questions

Question: My location that I see in the left column of the site and that I can see upon signing in differs from my actual one. I see a suggestion to change the city in my profile, but the suggested city is wrong, my current location is correct! You suggest me to change my location to the new one that is XXX miles away from me!

Answer:

We rely on the IP address assigned to you by your provider and match it to the location according to MaxMind GeoIP database. This process is completely automatical and correct in most cases, but sometimes errors do occur. Among the possible causes are use of proxy servers, big distance between your home location and your provider's access point, outdated GeoIP data etc. Anyway, if this happened to you we are sorry for the troubles and you have to do nothing about it, simply ignore the suggestion to change your location.


FAQ Category: General Questions
Added on: 05/08/11 17:22, views: 105674

Comments


VicToRia_Ts69
11/11/11 04:05
why i cant see my profile picture on your website? let me know what happen to my account?


1aaryan
04/26/12 07:53
why i cant see my profile picture on your website? let me know what happen to my account


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